Protect Patient Care With Real-Time Infrastructure Visibility

Netdata supports HIPAA compliance through data sovereignty (all PHI-equivalent data stays on your infrastructure, and log data is not stored in Netdata Cloud), role-based access control with a sensitive-data permission, encrypted transport, systemd-journal Forward Secure Sealing (FSS) for journal tamper detection, three-layer audit trails, and configurable retention. SOC 2 Type 2 certified. Business Associate Agreement (BAA) available for Enterprise customers. Only metadata reaches Netdata Cloud, significantly simplifying compliance scope.

Netdata monitors EHR databases (MySQL, PostgreSQL, Oracle, SQL Server) with per-second granularity, tracking query performance, connection pools, slow queries, and resource utilization. Process-level monitoring via apps.plugin tracks EHR application servers automatically. No EHR modification required - uses read-only database access and system-level monitoring.

Yes. Netdata’s SNMP collector automatically discovers and monitors medical devices including MRI scanners, CT machines, patient monitors, and infusion pumps. Track device status, temperature sensors, usage patterns, and connectivity. Zero configuration required for standard medical equipment.

Netdata uses predictable per-node pricing with no charges for metrics volume, Logs Monitoring (querying logs in place), users, data retention or containers. P90 billing excludes temporary spikes. This model typically delivers 90% cost reduction versus volume-based monitoring solutions. View detailed pricing.

Week 1: Install on 5-10 servers (60 seconds per server), validate EHR monitoring. Week 2-3: Deploy across infrastructure via Ansible/Terraform, configure database credentials, set up Parent cluster. Week 4: Optimize alerts, create custom dashboards, invite team. Total: 2-4 weeks from evaluation to full production versus 2-6 months for traditional solutions.

No. Zero learning curve with algorithmic dashboards (no manual creation), no query languages (no PromQL or SQL required), and point-and-click analysis via NIDL framework. Junior engineers gain senior-level visibility through AI-assisted troubleshooting.

Netdata provides component-level alerts that are specific and actionable (e.g., ‘MySQL CPU 85%’ not generic ‘High CPU’). Hysteresis protection prevents flapping alerts. Context-rich notifications explain why issues occurred. 400+ pre-configured alerts work immediately without tuning. Separately, ML-based anomaly detection achieves 99% false positive reduction as an additional signal for identifying unusual behavior.

Yes. Automatic monitoring of bandwidth per interface, latency via ICMP ping, packet loss rates, jitter (network variability), and server resources affecting video encoding. Pre-configured alerts for bandwidth thresholds, latency targets, and quality degradation. Per-second granularity catches brief quality issues invisible to minute-level monitoring.

All observability data remains on your infrastructure (Agents and Parents). You retain complete access to historical data in Netdata’s database format. Export options include Prometheus, InfluxDB, Graphite, OpenTSDB, and CSV. Netdata Cloud only stores metadata (hostnames, chart titles), not actual metrics or logs. Zero vendor lock-in.

Yes. Distributed architecture scales linearly from 10 to 10,000+ nodes. Deploy regional Parent clusters per datacenter/facility, unified visibility via Netdata Cloud. Organize infrastructure into Rooms for departmental isolation (Emergency, Radiology, IT). Same simple per-node pricing regardless of scale. High availability via Parent clustering and automatic failover.

Cost: 90% reduction with per-node pricing vs volume charges. Data Sovereignty: 100% on-premises vs vendor SaaS. Granularity: Per-second vs 10-60 seconds. Deployment: 60 seconds vs hours-to-days. ML: All metrics vs selected metrics. Maintenance: Minimal vs significant. Tracing: Datadog and Dynatrace APM add code-level profiling; Netdata keeps OpenTelemetry traces on the same agents as your metrics and logs. See detailed comparison.

Yes. Netdata’s distributed architecture is ideal for hybrid environments. Monitor on-premises servers, AWS/Azure/GCP cloud resources, and Kubernetes clusters with unified visibility. Same agent works everywhere. Parent clusters can be deployed per region/datacenter for data locality. No architectural changes needed as you migrate to cloud.

Community: Active Discord, forums, GitHub (80,000+ stars). Business: Email/ticket support during business hours with SLA. Enterprise: 24/7 support for critical issues, dedicated team, custom SLAs, phone support. Comprehensive documentation at learn.netdata.cloud. Professional services available for deployment assistance and custom integrations.

Netdata provides infrastructure monitoring underlying healthcare applications. For CMS-specific compliance (SAFER Guides, eCQM), use Netdata’s SQL collector to query EHR databases directly for quality measures. Build custom dashboards for compliance tracking. Netdata monitors the infrastructure ensuring EHR availability and performance required for compliance, but does not provide healthcare-specific compliance templates.

Minimal: <5% CPU, 150-200 MB RAM per server (independently validated by University of Amsterdam study as most energy-efficient monitoring solution). Can be reduced to <1% CPU, <100 MB RAM by offloading ML and storage to Parent clusters. No performance impact on monitored applications.