MSP Fleet & Multi-Tenant Monitoring

Scale Your MSP Without Scaling Your Costs

Q: Can Netdata monitor distributed client fleets across many sites?

Yes. Netdata is built for distributed fleets - thousands of Linux endpoints spread across client sites on unreliable networks. Each node keeps its own per-second data and streams to a Parent near the fleet, so monitoring survives flaky links and scales without a central bottleneck. See the distributed and edge fleet monitoring overview for the architecture.

Q: How does Netdata's multi-tenancy work for MSPs?

Netdata provides physical multi-tenancy via Spaces - each customer gets complete infrastructure separation, not just logical filtering. Each Space has independent P90 billing, separate RBAC, and complete data sovereignty (metrics never leave customer infrastructure). Within each Space, you can create Rooms for logical organization by service, environment, or team. This architecture meets GDPR, HIPAA, and SOC 2 requirements automatically. Learn more about Spaces.

Q: What's included in Netdata's per-node pricing?

Everything. Unlimited metrics (no per-metric charges), unlimited logs (no ingestion fees), unlimited users (no per-seat charges), ML anomaly detection on all metrics, AI Co-Engineer capabilities, 400+ pre-configured alerts, algorithmic dashboards, and SOC 2 compliance. The only variable is the number of active nodes, calculated using P90 methodology (excludes daily spikes and top 3 days per month). No hidden fees, no surprise bills. See detailed pricing.

Q: How long does deployment take for a new customer?

60 seconds per node with zero configuration required. One-line installation auto-discovers 800+ integrations, generates algorithmic dashboards, configures 400+ alerts, and starts ML training immediately. For a typical 100-node customer, full observability is operational in 10 minutes using Ansible/Terraform automation. Compare this to hours or days with traditional monitoring platforms. See quick start guide.

Q: Does Netdata replace our existing RMM tool?

No - Netdata complements RMM tools. Netdata excels at deep observability (metrics, logs, ML, AI troubleshooting) but doesn’t provide patch management or desktop remote control. The recommended stack is: Netdata for monitoring + RMM (NinjaOne, Kaseya, N-able) for patching + EDR (CrowdStrike, SentinelOne) for security. Netdata integrates via webhooks to your PSA for ticketing. This separation of concerns delivers better results than all-in-one tools. See integration options.

Q: How does P90 billing work?

P90 billing protects you from spike-based overcharges. We calculate billable nodes using 90th percentile at two levels: (1) Daily - excludes brief spikes during the day, and (2) Monthly - excludes your top 3 daily values. Example: If you run 10 nodes for 23 hours and spike to 100 nodes for 1 hour, we bill for 10 nodes that day. If you have 3 days of load testing at 50 nodes in a 30-day month, those 3 days don’t inflate your bill. You’re billed for sustained usage, not peaks. See pricing details.

Q: How does Netdata handle compliance requirements?

Netdata is SOC 2 Type 2 certified and provides continuous monitoring for ISO 27001 controls (A.8 Asset Management, A.9 Access Control, A.12 Operations Security, A.17 Business Continuity). Data sovereignty is built-in - metrics never leave customer infrastructure, meeting GDPR, HIPAA, and regional requirements automatically. Audit logs, evidence automation, and compliance dashboards reduce manual evidence gathering significantly. BAAs available for HIPAA-aligned deployments. Learn about security.

Q: Can Netdata scale to 10,000+ nodes?

Yes - linear scalability is built into the architecture. The distributed edge-native design means adding nodes doesn’t degrade performance. Each node operates independently, processing its own data with local ML. For centralization, deploy Parent clusters (recommended: 1 cluster per 500 nodes). The same architecture that works for 10 nodes works for 10,000 nodes - no redesign required. Organizations routinely run Netdata at 100,000+ node scale. See scalability details.

Netdata’s distributed edge-native architecture delivers 90% cost reduction and 80% faster MTTR across distributed client fleets. Each client streams to its own isolated Parent - true physical multi-tenancy - while you manage every estate from one view, with zero-configuration deployment and predictable per-node P90 billing.

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90% Cost Reduction

P90 billing excludes spikes and top 3 days per month. Unlimited metrics, logs, and users at predictable per-node pricing - no surprise bills, no volume charges.

80% Faster MTTR

True 1-second real-time monitoring detects issues instantly. Anomaly Advisor surfaces root cause in top 30-50 results within seconds for rapid resolution.

Physical Multi-Tenancy

Spaces provide true customer isolation with independent billing, RBAC, and data sovereignty. Each customer’s metrics stay on their infrastructure - never commingled.

60-Second Deployment

One-line installation with zero configuration. Auto-discovers 800+ integrations, generates algorithmic dashboards, and starts ML training immediately - no manual setup required.

Intelligent Alerting

400+ pre-configured component-level alerts with hysteresis protection and rolling window thresholds provide precise notifications - only actionable alerts reach your team.

Linear Scalability

Same architecture from 10 to 10,000 nodes. Distributed edge processing means adding customers doesn’t degrade performance - each node operates independently.

Trusted by MSPs and enterprises worldwide

Transform Your MSP Operations

Eliminate Tool Sprawl Forever

Replace Prometheus, Grafana, Elasticsearch, AlertManager, and SSH with one unified platform. Netdata consolidates 5+ tools into a single solution - reducing complexity by 80% with predictable per-node pricing instead of volume-based charges.

5 tools → 1 platform

See Platform Overview

True Multi-Tenant Isolation

Spaces provide physical infrastructure separation per customer - not just logical partitioning. Independent billing with P90 calculation per Space enables direct customer invoicing. Complete data sovereignty ensures metrics never leave customer infrastructure, meeting GDPR, HIPAA, and SOC 2 requirements automatically.

100% data isolation

Learn About Multi-Tenancy

Predictable Costs That Scale

P90 billing methodology excludes daily spikes and your top 3 days each month - you’re billed for sustained usage, not peaks. Unlimited metrics, logs, and users mean no surprise charges for custom metrics or data volume. Simple per-node pricing scales linearly with your infrastructure growth.

Predictable per-node pricing

See Pricing Details

Real-Time Means Real-Time

True 1-second data collection with sub-2-second total latency from event to insight. While competitors average 15-60 seconds, Netdata captures every metric every second - revealing microbursts, transient issues, and cascading failures invisible to minute-averaged monitoring. See problems as they happen, not after they’ve escalated.

10-60× faster than competitors

Understand Real-Time

ML That Works

18 unsupervised k-means models per metric train automatically at the edge - no configuration, no tuning, no cloud dependency. Consensus-based detection (ALL 18 models must agree) achieves 99% false positive reduction in anomaly detection. Anomaly Advisor correlates across all metrics to surface root cause in top 30-50 results, cutting investigation time from hours to minutes.

99% false positive reduction

Explore ML Capabilities

Zero-Configuration Deployment

One-line installation auto-discovers 800+ integrations, generates algorithmic dashboards, configures 400+ alerts, and starts ML training - all in 60 seconds. No PromQL to learn, no dashboards to build, no thresholds to tune. From installation to full observability in the time it takes to make coffee.

60 seconds to production

See Quick Start Guide

Why MSPs Choose Netdata

Built for MSP Success

Traditional monitoring platforms weren’t designed for multi-tenant environments. Netdata’s distributed edge-native architecture solves the fundamental challenges MSPs face - delivering superior capabilities at a fraction of the cost.

Data Granularity
Resolution of collected metrics

✅ 1-second
True real-time, no sampling

⚠️ 15-60 seconds
Near real-time, averaged data

Total Latency
Event to insight time

✅ 1-2 seconds
Sub-2-second worst case

⚠️ 20-120 seconds
Minutes during incidents

Multi-Tenancy
Customer isolation model

✅ Physical (Spaces)
True infrastructure separation

⚠️ Logical (Tags)
Shared infrastructure, filtered views

Pricing Model
Cost structure

✅ Per-node, P90
Predictable pricing, excludes spikes

❌ Volume-based
Per-metric, per-GB, unpredictable

Deployment Time
Installation to production

✅ 60 seconds
One-line, zero configuration

❌ Hours to days
Extensive setup required

ML Anomaly Detection
Automated issue detection

✅ 18 models/metric
Edge-based, zero configuration

⚠️ Cloud-based
Manual tuning, delayed results

Alert Configuration
Alert setup approach

✅ Intelligent
Component-level, hysteresis, rolling windows

⚠️ Basic
Fixed thresholds, manual tuning required

Data Sovereignty
Where metrics are stored

✅ Customer infrastructure
On-premises, compliant by design

❌ Vendor cloud
Centralized, compliance challenges

Logs Management
Log collection approach

✅ Zero pipeline
Direct journal access, 90% cost reduction

❌ Ingestion pipeline
Ship, parse, index, expensive

Scalability Model
How system scales

✅ Linear
Distributed, no bottlenecks

❌ Exponential complexity
Centralized, performance degrades

Dashboard Creation
Visualization setup

✅ Automatic
Algorithmic, zero effort

❌ Manual
Hours per dashboard, PromQL required

Cost Predictability
Total cost of ownership

✅ Predictable
Per-node pricing, no surprises

❌ Variable
Volume-based, unpredictable

See Full Feature Comparison

Solve Your Biggest MSP Challenges

One Platform Replaces Five Tools

Eliminate Prometheus, Grafana, Elasticsearch, AlertManager, and SSH with Netdata's unified observability platform. Reduce complexity by 80% with predictable per-node pricing and deploy in 60 seconds instead of weeks.

Consolidate 5+ tools into one platform

See Platform Architecture

Why MSPs Choose Netdata

The distributed edge-native architecture delivers capabilities traditional monitoring platforms can’t match

True Real-Time Monitoring

1-second data collection with sub-2-second total latency. See problems as they happen, not minutes later - critical for catching transient issues and microbursts invisible to averaged monitoring.